Gen Hakone Gora

Special check-in instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are not included in the half-board rate for children age 3 and younger.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Set meals are served in guestrooms only (no menus or public dining).
• Cashless payment methods are available for all transactions.

Fees

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Child's Club Card: JPY 1650 per night, (up to 3 years old)

We have included all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

Property Location
Located in Hakone (Gora), Gen Hakone Gora is within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. This guesthouse is 1 mi (1.7 km) from Hakone Open Air Museum and 1.3 mi (2 km) from Ōwakudani.

Rooms
Treat yourself to a stay in one of the 18 guestrooms, featuring outdoor private hot tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Dining

Rec, Spa, Premium Amenities
Treat yourself with massages and body treatments. This guesthouse also features complimentary wireless internet access and concierge services.

Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.